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New customers will be sent an order confirmation sheet which will require an authorised signature and a possible deposit request.
All repeat orders are to be in writing via email or fax.
Payment for Orders
For existing credit customers our terms are for payment to be received by Sunshield Apparel within 14 days from date of invoice. A minimum of 3 orders are required before credit terms are applicable.
For new customers with an order that requires embroidery or screen-printing, Sunshield Apparel may request a deposit of up to 50% before decoration of goods commences. On completion of the order an amended invoice (including freight) will be emailed/faxed by Sunshield Apparel and payment in full will be required prior to the despatch of orders.
Payment methods are by direct deposit or cheque. With the majority of our customers needing dual signature authority we do not have credit card payment facilities.
All prices shown on Sunshield Apparels' website are exclusive of GST.
Please add 10% GST to all prices listed.
We guarantee our products and decorations against defects in workmanship and materials. If you receive goods which you believe are defective, please notify our office immediately and we will arrange to remedy the situation immediately.
Customer satisfaction is our prime objective.
Depending on the viewers monitor capabilities, the colours of the fabrics pictured on our website may appear different to the actual colour. If colour is critical then please contact us for a colour swatch or sample garment.
Every effort is made to maintain consistent colour shades over each item style of headwear or clothing we sell. However there can be slight dye lot variations from batch to batch. All fabrics will fade in sunlight to varying degrees. Natural fabrics will fade more rapidly than synthetic or blended fabrics.